OUR SERVICES

One-on-one styling, denim recycling, online order pickup—your local Madewell offers a lot more than just your favorite jeans.

SHOP ONLINE, PICK UP IN PERSON

IN-STORE PICKUP

See something you love on our site and want it ASAP? Choose In-Store Pickup when you put it in your bag or at checkout and we’ll ship it right to a local store.

STEP 1: SHOP ONLINE

Choose In-Store Pick Up whenever you add a new piece to your bag.

STEP 2: CHECK YOUR INBOX

You’ll receive an email when your order is ready.

STEP 3: PICK UP YOUR PURCHASE

Stop by the express station at your local store or ask an associate for help.

CURBSIDE PICKUP

Contactless curbside pickup is available at select locations—use our store locator to find one near you.
Here’s how it works:

STEP 1: SHOP ONLINE

Choose Curbside Pickup whenever you add a new piece to your bag.

STEP 2: CHECK YOUR INBOX

You’ll receive an email when your order is ready. FYI, you’ll need it when you get to the store.

STEP 3: STAY IN YOUR CAR + GIVE US A RING

When you arrive at your store, call the number listed in your email and an associate will confirm your order. Pop the trunk and we’ll bring the good stuff out to you.

EVEN MORE IN STORE

DENIM RECYCLING

Drop preloved jeans from any brand off at a store and we’ll resell them on Madewell Forever or repurpose them into housing insulation through Cotton’s Blue Jeans Go Green™ program or another partner. Plus, you’ll get $20 off a new pair.*

IN-STORE RETURNS

Yes, you can return an online order to any Madewell location.

SEE NEXT PAGE

*$20 discount valid on purchases of full-price Madewell branded jeans made in Madewell stores or at madewell.com when you contribute one pair of jeans to Cotton’s Blue Jeans Go Green™ denim recycling program. Not valid on phone orders. Discount cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or combined with any other offer. Discount not valid on Madewell Archive styles or third-party branded merchandise. Terms are subject to change. Blue Jeans Go Green™ is a trademark of Cotton Incorporated. All denim collected through Cotton’s Blue Jeans Go Green™ program is recycled into insulation, and a portion of this insulation will be distributed to help communities in need. Insulation quantities related to Cotton’s Blue Jeans Go Green™ denim recycling program may be adjusted each year.